Welcome to Zodab.in These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By using or accessing the website, placing an order, or interacting with any service on Zodab, you agree to be bound by these Terms.
If you do not agree to the Terms stated below, you may not continue to use the website or purchase products from us.
1. Eligibility to Use
By accessing this website, you confirm that:
- You are at least 18 years of age, OR
- Using the website under the supervision of a legal guardian.
We reserve the right to refuse service, terminate accounts, or cancel orders at any time.
2. Account Registration & Security
To access certain features (such as order tracking or wishlist), you may be required to create an account. You agree to:
- Provide accurate and complete information
- Keep your login credentials confidential
- Notify us immediately if you suspect unauthorized account use
Zodab will not be responsible for any loss or damage resulting from a failure to maintain account confidentiality.
3. Product Information & Accuracy
We make every effort to display product details, including ingredients, pricing, and images accurately. However:
- Colors may slightly vary due to screen settings.
- Ingredients may be updated from time to time.
- Packaging design may change without notice.
We reserve the right to modify, discontinue, or update products without prior notification.
4. Orders & Acceptance
When you place an order, it represents an offer to purchase. An order is considered accepted only when:
- You receive an order confirmation email, OR
- The product is dispatched.
We may cancel orders due to but not limited to:
- Stock unavailability
- Incorrect pricing
- Fraudulent activity
- Payment failure
- Delivery restrictions in certain regions
If your order is canceled after payment, your refund will be processed within 7–10 business days.
5. Pricing & Payment
All prices listed on the website are in INR (Indian Rupees) and inclusive of taxes unless stated otherwise. Prices may change at any time depending on:
- Promotions or offers
- Supplier or market changes
- Currency or logistic fluctuations
Accepted payment methods include:
- UPI
- Debit/Credit Cards
- Wallets
- Net Banking
- Cash on Delivery (where applicable)
6. Shipping & Delivery
Shipping timelines displayed during checkout are estimated and may vary due to:
- Courier delays
- Holidays
- Unforeseen operational issues
Once an order is shipped, ownership transfers to the customer along with responsibility for tracking.
7. Returns, Exchange & Refunds
All return/refund requests must follow the official Return & Refund Policy displayed on the website.
Returns may be denied if:
- The product is opened, used, or tampered
- Original packaging is missing
- Request is made after the return window has expired
Baby-care and hygiene-sensitive items may not qualify for returns unless damaged or delivered incorrectly.
8. Intellectual Property Rights
All content including:
- Text
- Images
- Videos
- Design
- Trademarks
- Website layout
is the sole property of Zodab and protected under copyright and trademark laws.
No content may be copied, reproduced, sold, modified, or distributed without written consent.
9. Prohibited Use
You agree not to:
- Engage in fraudulent activity
- Use automated tools (bots, scrapers)
- Upload viruses, malware, or harmful files
- Misuse product reviews or create false orders
Violation may lead to legal action.
10. Limitation of Liability
Zodab will not be liable for:
- Allergic reactions or sensitivity (patch test recommended)
- Improper product usage
- Delivery delays caused by third-party couriers
- Website interruptions, hacks, or data errors beyond our control
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Agra, Uttar Pradesh.
12. Changes to These Terms
Zodab reserves the right to update or modify these Terms at any time. Continued use of the website implies acceptance of the latest version.
Contact Information
For queries regarding these Terms, contact:
📩 support@zodab.in
📍 Agra, Uttar Pradesh, India