At Zodab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit www.zodab.in, use our services, or make a purchase.
By accessing our website or providing personal information, you agree to the terms described in this policy.
1. Information We Collect
We collect information to provide a safe, efficient, and personalized shopping experience. Information may be collected through:
A. Information You Provide Directly
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Details (handled securely by third-party gateways)
- Feedback, reviews, or customer service messages
- Account login details (if created)
B. Automatically Collected Information
When browsing our website, certain information may be collected automatically, such as:
- Device type
- IP Address
- Browser type & version
- Pages visited and time spent
- Session behavior
- Referring website links
We use cookies and analytics tools to improve performance and customer experience.
C. Information from Third Parties
If you log in using Google, Meta, or any social login, we may receive basic profile data authorized by you.
2. Use of Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve site performance
- Personalize product recommendations
- Send order updates and shipping notifications
- Respond to inquiries or complaints
- Detect fraud or identity misuse
If you opt-in, we may send you:
- Discounts
- New product launches
- Exclusive promotional offers
- Brand announcements
You can unsubscribe from marketing communication anytime.
3. Payment Data Security
We do not store or access your complete payment details.
All payments are processed securely via trusted third-party payment gateways that follow:
- PCI-DSS standards
- Bank-level encryption
- Two-factor authentication
Cash on Delivery (COD) may be available in selected locations.
4. Cookies & Tracking Technology
We use cookies to provide personalised experiences. Cookies help:
- Maintain your login session
- Remember items in your cart
- Display relevant recommendations
- Improve website speed and security
You can disable cookies from browser settings, but some features may not function properly.
5. Sharing Your Information
We do not sell, trade, or rent your personal information.
Your details may only be shared with:
- Courier partners (for shipment)
- Payment gateways (for secure transaction processing)
- Customer support platforms
- Legal authorities (only when required by law)
All partners operate under strict confidentiality agreements.
6. Protecting Your Information
We implement multiple safeguards to protect your personal information, including:
- SSL encrypted checkout
- Limited internal access control
- Secure server environments
- Regular software audits
- Fraud detection systems
However, no online platform can guarantee 100% security — users share data at their own risk.
7. Children’s Privacy
For baby products category, some parents may create accounts or purchases on behalf of minors.
We do not knowingly collect data from children below 13 years.
If you believe a minor’s information was submitted unintentionally, contact us for removal.
8. User Rights & Access
You have the right to:
- Request a copy of stored data
- Update or correct personal information
- Request deletion of account and stored data
- Withdraw consent for marketing communications
To submit a request, email:
📩 support@zodab.in
We may verify identity before sharing or modifying data.
9. Data Retention
We retain information as long as necessary to:
- Provide services
- Process orders
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
Inactive accounts may be securely deleted after a defined retention period.
10. External Links
Zodab may include links to other websites or services. We are not responsible for:
- Their privacy practices
- Security systems
- Content or policies
Users should read external platform policies before sharing information.
11. Policy Updates
We may update this Privacy Policy to comply with new laws, business improvements, or technology updates.
Changes will be posted on this page with the updated revision date.
Continued use of the site implies acceptance of updated policies.
12. Contact Information
For privacy-related questions or requests, contact us:
📩 support@zodab.in
📍 Agra, Uttar Pradesh, India
🌐 www.zodab.in
Your Trust Matters
Thank you for trusting Zodab.
Your privacy and safety are at the heart of everything we create.